Will my balance be safe if I activate self-exclusion?

Yes, completely safe. Your balance is fully protected during a self-exclusion period, even though account access is restricted. Once the break ends or the account is permanently closed, your full balance will be returned.

Does lowering my deposit limit take effect immediately?

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour cooling period. This is intentional — to prevent impulsive decisions made in the heat of the moment.

Is betting addiction a real problem?

Yes, betting addiction and gambling disorder are internationally recognized mental health conditions — not a sign of moral weakness. With the right support, full recovery is possible.

What should I do if someone I know is struggling?

Talk to them calmly and without judgment. Let us know at support@6bet.life — we'll handle it with full confidentiality. Professional mental health support is also available if needed.

How does Reality Check work?

If you turn on Reality Check, a pop-up will appear every 30 minutes, 1 hour, or 2 hours — showing how long you've been playing and how much you've spent. You can then decide whether to continue.

6bet | Responsible Gaming – Bet Smart and Stay in Control

Section 01

What does responsible gaming actually mean?

Responsible gaming is a mindset — one where you treat betting as a form of entertainment, not a source of income or a way to solve problems. At 6bet, we believe every user's happiness and well-being matters more than our platform's success.

Online betting is growing in popularity across Bangladesh. Placing a wager on cricket, football, or other sports is an exciting experience for many. But like any form of entertainment, it's important to keep it in check. Responsible betting comes down to one thing — you control the game, not the other way around.

At 6bet, we provide a range of practical tools and support for responsible gambling. This page walks you through all of them so you can decide which features work best for you.

Betting should always be about entertainment. When it starts to feel compulsive, it's time to seek help.

Section 02

Build healthy betting habits

Responsible gaming starts with a few simple but important habits. Follow these and you'll always stay in control — and keep betting enjoyable.

Set a budget: Decide in advance how much you're willing to spend each week or month — and never go beyond that limit.
Only use entertainment money: Never bet with money set aside for rent, food, or essential family expenses.
Set time limits: Set a daily limit on how much time you spend betting.
Don't chase losses: Chasing losses with bigger, impulsive bets is extremely risky.
Don't bet when you're emotional: Avoid betting when you're angry, frustrated, or overly excited.
Take Regular Breaks: Betting for hours on end isn't healthy. Take breaks — get up, walk around, drink some water.
Don't treat a win as a guarantee: Betting always carries risk. No wager is ever 100% guaranteed.
Spend time with family: Don't let betting get in the way of family life.

If keeping these habits feels difficult, use 6bet's control tools — they'll automatically help you stay within your limits.

Section 03

Limit-Setting Tools

6bet gives you a range of practical tools to help you stay in control. You can activate them anytime from your account settings.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately.

Bet Limit

Set a maximum stake per bet to protect yourself from placing oversized wagers.

Loss Limit

Betting stops automatically once you reach a set loss amount — protecting you from further financial harm.

Session Time Limits

Set how many hours you want to spend betting in one session. You'll get an alert when your time is up.

Reality Check

You'll receive periodic reminders showing how long you've been playing and how much you've spent.

Account Cooling

Any request to increase a limit requires a mandatory 72-hour waiting period — a deliberate safeguard against emotionally driven decisions.

Reducing a limit takes effect immediately. Increasing one requires a 72-hour cooling period — and that's by design.

Section 04

Check yourself

Answer the following questions honestly. If more than three answers are "yes", it's time to speak with our support team.

Even when I set a spending limit for betting, I end up going over it.

After a loss, I chase it by placing even bigger bets.

Family or friends have expressed concern about my betting habits.

I feel restless or irritable when I'm not betting.

I have used money meant for bills or essential expenses on betting.

Betting is affecting my ability to focus on work or studies.

I have hidden the truth about my betting from family or friends.

I've tried to stop betting but couldn't.

Your betting habits are still under control. Stay cautious and check in with yourself regularly.

Your answers suggest you may need some support. Please support@6bet.life— contact us or activate self-exclusion.

Section 05

Self-Exclusion & Account Pause

Sometimes, stepping away takes more courage than staying. 6bet offers three types of breaks:

1

Cooling-Off Period

Temporarily suspend your account for anywhere between 1 day and 6 weeks. Betting will be disabled during this period, though you'll still be able to view your account details.

2

Long-Term Self-Exclusion

Close your account completely for anywhere between 6 months and 5 years. During this period, the account cannot be reopened for any reason.

3

Permanent Account Closure

If you've decided to stop betting for good, you can permanently close your account. Any remaining balance will be returned to you.

Email support@6bet.life to request self-exclusion or account closure. We'll take action within 24 hours.

Section 06

For Family & Loved Ones

Often, the early signs of a betting problem are noticed first by family or those closest to the person. If you believe someone you care about is struggling with betting, here are the steps to take.

Speak without anger or blame: Raise your concerns calmly and without judgment. Try to help them understand rather than criticize.
Get informed: Read up on responsible gaming and addiction so you're better equipped to offer the right support.
Contact 6bet: With your loved one's consent, or in urgent situations, you can contact us at support@6bet.life.
Get Professional Help: Don't hesitate to reach out to a mental health professional if you feel you need support.
Know your limits: Don't lose yourself trying to help others — your own wellbeing matters too.

Remember — betting addiction is a recognized mental health condition. It's not a moral failing; it's a treatable condition.

Section 08

Child & Minor Protection

6bet's services are strictly for users aged 18 and above. We take strong measures to prevent underage access.

Age Verification: Age verification is mandatory at registration and is checked again during the KYC process.
Suspicious account closure: Any account suspected of belonging to a minor is closed immediately.
Parental Guidance: Use parental control software on your child's devices.
Account Security: Keep your login credentials away from younger family members.

If you see anyone underage using 6bet, report it to support@6bet.life immediately. We will act quickly.

Section 07

All the ways to get support

Asking for help takes courage. 6bet is always here for you — without judgment, and with respect.

Email Support: support@6bet.life — response within 24 hours
Live Chat: Log in to the platform and chat with us anytime
Confidentiality guaranteed: All communications are kept strictly confidential

Remember — asking for help isn't weakness. It takes courage and wisdom. We're here with you.

Responsible Gaming — Your Guide to Safe Betting on 6bet